We tend not to get too many visitors here, but if data protection is entirely your thing, you’re in absolutely the right place.
WHAT IS PERSONAL INFORMATION?
Personal information includes any information or opinion about an identified individual, or an individual who is reasonably identifiable regardless of whether the information is true or not. We only collect personal information (and sensitive health information) which is necessary for, or related to, one or more of its functions or activities.
HOW DO WE COLLECT PERSONAL INFORMATION?
We may collect personal information from you in a number of ways, including:
when you send us an e-mail, “contact us” message or make any other form of written enquiry;
when you use our websites or our channel partners’ websites;
when you make a booking on our websites or on our channel partners’ websites;
via our official social media pages that we control, such as the official pages for our various businesses on Facebook, Twitter and Instagram;
when you visit or call one of our venues to ask about our services;
when you make a booking at one of our venues;
when you enter a promotion, competition, provide feedback or participate in a survey, market research or other promotional activities which we (or one of our agents) conduct;
when you purchase photos and/or videos of your visit to one of our venues;
when you sign up to receive our newsletters or marketing material;
when you submit an application for employment with us;
when you register for one of our corporate programs; and
when you register for one of our events.
Some of our venues have surveillance cameras which may capture your image on film. We may use this information in respect of the management and security of our venues and it may be provided to law enforcement and government bodies for these purposes.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Your personal information may be used by us in a number of ways, including:
for the purpose requested;
to respond to your query or feedback;
to process your booking or order with us;
to promote and market all current and future businesses, venues, products and services and to inform you about the products and services of our commercial partners;
to process and consider your application for employment;
to assist with our internal business processes;
for market research purposes and to improve our product and service offering;
to administer contests, promotions and surveys;
for any other purposes that you would reasonably expect; and
to enable us to comply with our obligations under the law.
WHEN WE DISCLOSE YOUR PERSONAL INFORMATION
We may disclose your personal information in a variety of circumstances including to:
our related entities within MegaAdventure;
contractors, agents and suppliers we engage to provide newsletters, products and/or perform services for us, for example customer feedback analysts, digital marketing agencies, online shopping cart service providers, photo and video processing and production companies, and payment processors;
our professional advisors, such as lawyers and accountants;
law enforcement bodies;
if you choose, your email address and name will be added to our periodical newsletter database so you can receive it; and
any other person for any other purposes that would be reasonably expected (including if required by law).
We do not sell your name or other personal information to third parties.
STORAGE OF YOUR PERSONAL INFORMATION
We take reasonable steps to maintain the security of your personal information and to prevent the misuse, interference, loss, modification and unauthorised access to or disclosure of your personal information.
However, if you nevertheless prefer not to receive cookies, you can configure your Internet browser on your electronic device to reject them, or to notify you if they are being used. Rejecting cookies can, however, limit the functionality of our websites and the online shopping process.